Enabling Continuous Innovation in Medical Device Manufacturing Through MES Modernization & Integration

Case Study #1

Enabling Continuous Innovation in Medical Device Manufacturing Through MES Modernization & Integration

Client Overview

A U.S.-based global leader in continuous glucose monitoring (CGM) has been pioneering real-time health insights for over 25 years. Their advanced biosensing solutions empower millions of patients and clinicians worldwide to improve outcomes through continuous innovation.

Business Challenge

As the client scaled manufacturing and R&D operations, their existing Manufacturing Execution System (MES) faced mounting pressures to:

Athena’s Engagement

Since 2020, Athena has served as a strategic MES partner, delivering remote professional services to stabilize, upgrade, and integrate MES environments—migrating from earlier Siemens Opcenter releases to the latest high-complexity versions.

Key Milestones & Contributions
  • MES Stabilization & Operational Support
    1. Delivered technical stabilization for Opcenter 5X, optimizing performance in collaboration with client architects.
    2. Provided continuous development support during critical operational transitions.
  • Major Upgrade: Opcenter 5X → 8X
    1. Led a full-scale upgrade to Opcenter 8X via Athena’s dedicated offsite development team.
    2. Modernized Manufacturing Integration and Orchestration (MIO) for tighter interoperability with enterprise systems.
  • R&D Enablement & Iterative Enhancements
    1. Delivered post-upgrade production support to accelerate R&D-driven MES feature development.
    2. Advanced Opcenter from 8X to version 24.04, providing QA and developer support.
  • Advanced System Integration
    1. Integrated MIO with shop-floor equipment for real-time data capture.
    2. Connected MES with ERP (SAP, Oracle EBS), asset management (Maximo), and LMS platforms.

Business Impact

Athena’s partnership has enabled the client to operate on a robust, scalable, and integration-ready MES platform, resulting in:

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